About Us
New Outlook Health Centre »New Outlook Health Centre has a team of 6 highly trained staff. What makes us different is that New Outlook requires an educational program to be completed BEFORE being allowed to assist our customers. All staff must receive a mark of 85% or better to ensure they are knowledgeable enough to be part of our team. We then continue to learn, taking yearly courses and product training, and continuing our education.
We hold strongly to our vision which is to make it easy to do the things that will keep us healthy. As such, we provide real solutions with proven effectiveness. We won’t expect you to change everything today, but we will give you 2 or 3 things to focus on that will make a real difference in your day.
You are the reason we do this.
There is no better feeling in the world than someone coming in to tell us, “thank you for helping me”.
Our staff are long-term employees that typically only leave us when they are ready to retire or if they move away. We do not have seasonal help. What does that mean for you? People that remember you and want to know how you’re doing. Some of us have been around for over 20 years now!
Meet The Team
Rheanne (She/Her)
Owner
The owner and the heart of the team. Rheanne is committed to ongoing education for her staff and herself. She started out in the Sangster’s head office in August of 2000 and moved into local store management in 2009. She eventually bought the Lawson Heights shop with her husband Byron in February 2018.
In 2022, they made the leap to become fully independent as a stand alone, now called: New Outlook Health Centre.
You will typically find her in the back room, doing research, arranging advertising, and reviewing training opportunities for the team. She trains and coaches the team and offers one-on-one consultations. Rheanne specializes in pain, hormone health for men and women, digestive health, bone density, complementary care, sleeping issues, ADD/ADHD, and drug-herb interactions.
Her motto is, “if I don’t know, I will find out for you”.
She may or may not look the way you remember her – constantly changing hair is her calling card.
Danielle (She/Her)
Assistant Manager
The manager and the guide of our team. Danielle takes care of the day-to-day operations of the shop and helps to train the team. She is an encyclopedia of knowledge on digestive health, hormone balancing and mood disorders. You will find her carefully reviewing our request book and ensuring that everyone knows where to be and when. In her off hours, she runs her own production company that offers drama classes to children and teens. An accomplished Playwright and Producer, Danielle understands human needs like no one else.
Carol (She/Her)
Assistant Manager
The assistant manager and our funny bone. Carol knows hormones! She is your guide to the world of menopause, pregnancy, and andropause, and can help you figure out what works for you for energy and weight loss. Carol has extensive knowledge of gallbladder issues and is an excellent resource for all things that improve joint aches and muscle pains. You can find Carol looking at a section of the shop and figuring out how to make everything fit, Rheanne calls her the ‘Tetris’ expert!
Cheryl (She/Her)
Nutritional Consultant
Kathleen (She/Her)
Nutritional Consultant
Kathleen has been with us, on and off, since 2008 and has been our sense of no-nonsense since then. Like Aimee, she has managed health food store and worked as a corporate manager, helping to display the ideals of a national chain. When not in the shop, you can find her running her own small business, custom recycled denim slippers! She is highly skilled at finding the right products for you and always knows the best way for you to use them. Kathleen is particularly skilled with mood disorders, skin issues, and digestive health, as well as arthritis and osteoporosis.
Aimee (She/Her)
Nutritional Consultant
Aimee has been with us since 2008 and is our emergency person, filling in whenever we need her. She has managed health food stores and worked in our former corporate head office helping to direct product selections. She specializes in Vegan and Vegetarian cooking and is particularly skilled when it comes to immune disorders, men’s health, and nutrition. She can be counted on whether you are counting macros or just trying to reduce your intake of animal products.